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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Cawthon

March 19, 2026

5  out of  5
rating by Becky Cawthon
"We have been very happy with John Smith and his team. They are all helpful and knowledgeable."
We responded:
"Wow, thank you for the 5-star review, Becky! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jules Toraya

March 16, 2026

5  out of  5
rating by Jules Toraya
"Victoria Cochran is the best !!!"
We responded:
"We appreciate your review, Jules. We are so happy that you had such a wonderful experience with State Farm Agent John Smith’s Team here in Savannah ! "
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Brooke Clemmens

March 13, 2026

5  out of  5
rating by Brooke Clemmens
"I have been with this State Farm office over 25 years. Victoria is amazing and her level of customer service is second to none! I would highly recommend this office to anyone considering State Farm."
We responded:
"Thanks so much for the fantastic rating, Brooke! We are so glad you had a positive experience with us here on State Farm Agent John Smith’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kim Friend

March 10, 2026

5  out of  5
rating by Kim Friend
"Vicki is the best! Every experience is efficient. She is helpful and kind."
We responded:
"Thank you for the fantastic review, Kim! We are always here to help with your insurance needs here in Savannah . "
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Danna Glazer

February 20, 2026

5  out of  5
rating by Danna Glazer
"Very personable, hometown people!"
We responded:
"Thank you so much for the 5-stars, Danna! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent John Smith’s Team anytime."
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chelsea michael

February 19, 2026

5  out of  5
rating by chelsea michael
"I’ve been doing business here since I was still in high school, and they’ve always been there to help me out when I needed it most. On top of it being a great agency all around, the folks are wonderful. Alysia has been one of my biggest support systems, especially while navigating a huge personal loss, and through several jobs through out the years. I can’t say enough good things!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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George Lawrence

February 11, 2026

5  out of  5
rating by George Lawrence
"They do a very good job of servicing me. They are on top of the curve and are proactive. My go to sources there are Vickie and the head man John Smith. Great team. I get both auto and home contents coverage."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Edward Jordan

February 6, 2026

5  out of  5
rating by Edward Jordan
"I've been with Mr. Smith for several years and never had a problem what so ever. Great employee's that give you their best"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John Smith’s Team. "
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Paul Hammond

February 5, 2026

5  out of  5
rating by Paul Hammond
"John Smith Agency has always been very helpful in taking care of our insurance needs. Especially, Victoria Cochran."
We responded:
"Thank you so much for the 5-star rating, Paul! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Richard Bitler

January 21, 2026

5  out of  5
rating by Richard Bitler
"John Smith State Farm Agent has been our agent for many, many years. Ms. Victoria Cochran has also been our personal agent for many years, with first class service. All members of the firm are very friendly and professional. Very highly recommended agency."
We responded:
"Thank you so much for the 5-stars, Richard! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Ronny Martinez

January 21, 2026

5  out of  5
rating by Ronny Martinez
"I am grateful for the prompt service on my business insurance policy from the John Smith State Farm Insurance office, especially to Mrs. Victoria Cochran, who assisted me."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Henry Short

January 12, 2026

5  out of  5
rating by Henry Short
"I just moved to GA, I got the best service and price ever,thank you Vicki, she is awesome. Wort your time go see her."
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PRECISION ENTRY

January 9, 2026

5  out of  5
rating by PRECISION ENTRY
"Great staff always on top of things."
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Roosevelt Oliver

December 30, 2025

5  out of  5
rating by Roosevelt Oliver
"When it comes to great vehicle insurance Alysia Losik that works as an insurance agent for John Smith State Farm is well above Top Tier!!!! I rarely have an issue with my insurance policy,but when I call,I can rest assured that she will fix my issues with my policy every time!!! State Farm For The Win Again!!! Thank You Mrs. Alysia Losik!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Audilene Carver

December 27, 2025

5  out of  5
rating by Audilene Carver
"Vicky is amazing. She has been so hopefully and kind . She is the reason that we have stayed for so many years"
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julie amelsberg

December 9, 2025

5  out of  5
rating by julie amelsberg
"Love these people. They are so helpful and treat you like family. Would recommend them to anyone"
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Robert A Wright

December 9, 2025

3  out of  5
rating by Robert A Wright
"I’ve had insurance with State Farm for 20 to 30 years and been provided good coverage. However, I believe the insurance rates are TOO High."
We responded:
"Thank you for taking the time to leave us a review. Your feedback is important to us as we continually work to improve our services. If there is anything specific that didn’t meet your expectations, please let us know. We are dedicated to providing the best possible insurance experience and would love the opportunity to address any concerns you may have and deliver 5-star service."
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M Duffy

December 3, 2025

5  out of  5
rating by M Duffy
"Excellent insurance agency. Calls are immediately answered and they provide prompt responses to all questions and requests for changes. Luckily haven't had to deal with a claim yet, but have no doubt they provide the same quick services for issues!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cheryl Horton

November 25, 2025

5  out of  5
rating by Cheryl Horton
"I am very happy with service I have received at John Smith State Farm. Vicki is very experienced and does an exceptional job taking care of all of my insurance needs for auto, home, and commercial properties! The pricing is very competitive and fair. Both Vicki and John make a great team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rose Quinn

October 31, 2025

5  out of  5
rating by Rose Quinn
"I’ve been with State Farm for a while now, and I can honestly say they’ve been outstanding every step of the way. Their customer service is always friendly, knowledgeable, and quick to respond — whether I’m making a payment, adjusting my policy, or filing It’s rare these days to find a company that truly values its customers, but State Farm absolutely does. Their rates are fair, coverage options are flexible, and most importantly, they deliver on their promises. I feel completely confident knowing my home, car, and family are protected by a company that genuinely cares. I highly recommend State Farm to anyone looking for reliable, honest, and professional insurance coverage. You’re truly in good hands with them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jocelyn Tolbert

October 20, 2025

5  out of  5
rating by Jocelyn Tolbert
"I hated to leave State Farm but I’m glad their prices went down and they called me back. I hope they can stay low so I don’t have to leave again. Thanks John and staff ❤️❤️"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Allison Benson

October 6, 2025

5  out of  5
rating by Allison Benson
"John is very thorough and helpful. Always makes time to answer any question I have and takes care of my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Shepherd

September 15, 2025

5  out of  5
rating by Amy Shepherd
"Vicki was very professional, prompt, friendly, and helpful..."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Calderon

August 29, 2025

5  out of  5
rating by Maria Calderon
"I'm a bit late in writing this review, but it's been on my mind for a while now. I've been with John Smith's State Farm office for over six years, and I've always been impressed. Recently, I've had a lot of big life changes, including buying a new car and a new house. Navigating the insurance for all of this could have been stressful, but I had the pleasure of working with Alysia. She's always been incredibly helpful, professional, and personable. As someone who travels frequently for work, I don't always have time to handle things in person. Alysia goes above and beyond to assist me, and I can't express how much I appreciate her support. (that's my girl !!!!!) John, Alysia is a fantastic asset to your team and represents your business exceptionally well."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gwen DeWalt

August 20, 2025

5  out of  5
rating by Gwen DeWalt
"Victoria is wonderful and always so great to work with. She is always so helpful! Don 't know what we would do without her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"